Parental control apps are no use what so ever. There are a range of filters to choose from to block content and usage. (7 pages) Switch BT smart hub User Manual. Select Quick Setup Wizard. Contents Getting started BT TV App Your remote What your TV Box lights mean Parental control. If you are not able to acce. It also supports BT’s Wi-Fi Controls feature which allows you to pause the internet for certain devices at specific times of the day (e. Yes BT Smart Hub 2. We’ll email or text you when your broadband is ready. 28. Includes BT Virus Protect and a BT Smart Hub. Home phone including Digital Voice; BT Mobile; Email. Tap Echo & Alexa and select the device you want to enable controls on. Banda. @SteveoSteve. 2. 1. Message 2 of 8 Re: Parental controls Go to solution @JHill . More than nine in ten parents of 5-15s who use parental control software consider it useful ¹. But on the PCs I have changed the DNS settings to family shield with openDNS. 02. 3. This is actually faster for the console. Controls & Settings guide. Find the best signal location in your house - this is often near a window. Type 192. Click on the device from the list. As an alternative to upgrading to Halo. Free P&P and no upfront costs. BT Smart Hub 2. Scroll down to and click on the Manage your extras button. Help & supportBT Parental Controls. Hi Dave, Mine is working now. RyanJames. Here are some answers to help you. Existing customer with a BT Hub. There are two PINs: one for parental control and one for payments in BT Player. Help & supportI got BT Broadband set up last Tuesday. Low on minutes, data or texts? Just add one of our bolt-ons. From here you can: Set up a new PIN if you've forgotten yours. Someone posted an answer to a similar question which was a link to information, but that link does not work. The Account Holder needs to set up and maintain this service. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. You can then manage your BT TV account and change your Netflix plan. I have discovered that having BT broadband parental controls switched on prevents the NOW TV app from working on my xbox one and PC. Coverage checker. 99 a month, or £53. If you delete your account – your settings will be lost. Find the best signal location in your house - this is often near a window. It helps protect every device connected to your BT Hub, or when you connect to a BT Wi-fi hotspot using your BT ID. You can get BT Parental Controls by accessing them through your My BT account. To get the fastest possible speed with the new Hub: unplug all your old broadband kit, including the old power plug, filters and Ethernet cables. YouÕve got smart dual-band wireless The BT Home Hub 5 uses Smart Wireless to connect to the best signal on either the 2. Existing customer with a BT Hub. They are easily over come and are device specific. Do I need to g. Are you a business user? BT Parental Controls are not working having previously worked without issue in our house with our Smart Hub for the last couple of years. You can set different time limits for different days of the week, so you can make sure they have enough time for school, homework, and other activities. If you need an engineer installation, we’ll let you know when you order. My previous address with an older. I have tried restarting the hub etc but this does not make any difference. When I login to MyBT and go to the Parental Controls settin. 5. BT Virus Protect works on compatible PC/MACs. Follow the instructions in the Meet your Mini Hub booklet and take a look at these FAQs if you have any issues. I know you can get various parental control software for most devices but I. If you delete your account – your settings will be lost. Once activated, you will then be able to change your filter level to. BT Parental Controls help keep your children safe online. Wi-Fi Controls is for those with a Smart Hub 2 only, allowing more control over that device including the ability to stop the internet. My parental controls have not been working for the past 3+ months, ever since I requested an upgrade to Full Fibre. Hi, I am new to forums but thought I would give it a go as I am now getting desperate for a resolution. Next, select the first device that you want to control and choose the days and times for which you want to set limits. The default PIN is 1234. . There are a range of filters to choose from to block content. When I login online it says Parental Controls are active, although they’re not! Hence my kids have access to anything (mind you,. Energized. Type 192. You'll find it on the back of the Hub if you haven't updated it. Turn on Windows 10 parental controls, then select Start > Settings > Accounts > Family & Other People > Manage Family Settings Online. When setting up your hub, you will be asked if you want to set up BT. BT BT include parental controls within their broadband package. Business-related Broadband. Use a wired connection. 35 BT Smart Controls | Support | Terms and Conditions | BT Smart Controls Version 1. Smart Hub 2: available to BT Halo 2 customers who don’t already have one. Searching the forums I see this question has been asked before (2016 and 2018) but is there really still no change on this?I am using a FTTP Smart Hub 2 which has been factory reset and I have also tried a different Smart Hub 2. If your device supports WPS, just press the button on your Hub –. Can you confirm that is your BT Mobile parental controls that you are trying to turn on, or the ones. How to get started: Plug in and switch on your Mini Hub and wait for it to connect to the 4G network. Enable parental controls. Bolt-ons. The issue I'm having is tha. Alternatively, go to Parental Settings > Settings. Having not used access controls on any of the Homehubs, I was going on information that other posters provided. I have lost the feature to turn off Parental Controls temporarily (for one hour). BT Parental Controls help keep your children safe online. With Covid-19 requiring all the schools to be closed, our kids are now doing their schoolwork from home, via the business hub. TP-Link Deco M9 Plus Whole Home Mesh Wi-Fi with Built-in Smart Home Hub, Up to 4500 sq ft Coverage, Works with Amazon Echo/Alexa, Wi-Fi Booster, Antivirus and Parental Controls, Pack of 2 £159. Low on minutes, data or texts? Just add one of our bolt-ons. 4GHz channel has a throughput of 289Mbps. which is BT infinity and using the now tv app on xbox or pc. Full Fibre 900 with Halo 3. We'll pop your BT Smart Hub in the post and text you when your BT broadband is activated. The Parental Controls are separate to the wifi controls, to set them up see below. It can handle 1 Gigabit internet connection speeds, and has optimized traffic algorithms for gaming devices. BT Access Control lets you set times when certain devices on the network can't connect to the Internet. Any desktop, tablet or phone connected to the BT Home Hub (or whatever. There are a range of filters to choose from to block content and usage. Re: Replacing Smart Hub 2 with an Asus router. 0 RatingsJust go back to using your old home hub, if it does everything you want it to. Select your hub SSID, then Next. Network IP on Macbook now shown as 192. 35 BT Smart Controls | Support | Terms and Conditions | @ British Telecom 2023 BT Parental Controls doesn't inspect content returned from a site, it looks at the URL and the category it has been assigned to. Non-BT business hub or router: It's preferable that you use a BT Business Hub. Are you a business user?We’ll email or text you when your broadband is ready. 2. We have gone from no sites being blocked even though the filter level was set at light, to now nearly all sites being blocked as it says we have strict filter level. BT Parental Controls Help to keep your family safe online by filtering inappropriate content. 00. Bolt-ons. Follow the instructions in the Meet your Mini Hub booklet and take a look at these FAQs if you have any issues. You can change it to off (or medium or strict) It comes set to medium so some websites are not available. Simply log into My BT and navigate to the ‘TV and Sport’ section under ‘Your products’. BT Hub's WPS button - the quickest way to connect to wi-fi > 4) Up-to-date software. Once activated, all devices connected to your BT Hub will have content filtered to a restriction level that you set. Once activated, all devices connected to your BT Hub will have content filtered to a restriction level that you set. BT Parental Controls help keep your children safe online. Our network reaches over 99% of the UK, so we've got you covered. 6. Packet loss will happen if the cable connections are incorrect and the connection is loose. 08304-BT There’s no way to force the hub to update, but it should happen automatically at some point. Assemble the power plug (by sliding the two parts together), connect the power cable and switch on at the socket. From the Hub Manager, go to Advanced settings , Wireless and then to MAC filtering. We regularly release software upgrades for our Hubs. Have a new hub coming so once recieved, will start from scra. 5. • BT Hub/SmartHubs 4, 5 and 6 (Scheduling on SmartHub 6 models) • CenturyLink models. They are easily over come and are device specific. Once activated, you will then be able to change your filter level to. Low on minutes, data or texts? Just add one of our bolt-ons. So, parental controls haven't worked since upgraded from copper to fibre and got a new Smart hub. As was previously mentioned you don’t need to switch off the firewall you just need to switch off the 5ghz network on the Smarthub. 168. Folks, Just joined BT and am disappointed by the Parental Controls. Here’s our BT Smart Hub review. I am trying to override a blocked site but BT. It's usually something we suggest as a last resort after you've restarted your device. Searching the forums I see this question has been asked before (2016 and 2018) but is there really still no change on this? I am using a FTTP Smart Hub 2 which has been factory reset and I have also tried a different Smart Hub 2. 1. From the app, click Your products, scroll down, and select BT Parental controls. You’ll find it in Hub Manager or the My BT app if you’re on Smart Hub 2. 3. Smart Hub BT Mini Hub BT Mini Connector BT TV box Hello What’s in the box Get to know your Smart Hub Front Back. I’ve since upgraded to a Ubiquiti kit. Short of locking away the hub and socket. This should tell you the band to which you are connected. I'll send you a private message so you can get in touch and we'll be happy to help. The Light, Moderate and Strict filter levels give a good range of pre-set options for families who want to set something up quickly, although. BT Access Control will block all incoming and outgoing Internet traffic to specific devices at the times you choose. There are three predefined filter levels (strict, moderate and light) available or you can customise your protection. Scroll down to the ' My Extras' section and click Personalise your settings in the ' Parental Controls ' panel. 65% of young people aged 11-16 are in favour of the. At the time then the only way to do this was to use a 3rd party router (Billion) and link this to OpenDNS. There are a range of filters to choose from to block content and usage. BT Hub's WPS button - the quickest way to connect to wi-fi > 4) Up-to-date software. Click Change Settings next to BT Access Controls. Trouble is, I can't see. Bear in mind that if you have Digital Voice you will need to use the BT Smart Hub2. Hi, I am unable to turn on the built in BT Parental Controls because they are "unavailable" it has been months since this problem first occurred and the issue of unavailable parental controls still persists. This will give you access to the BT Home Hub’s settings screen. Once activated, all devices connected to your BT Hub will have content filtered to a restriction level that you set. It wasn't anything I could have done my end. Explain why you are setting parental controls; to keep them safe. TV Content including BT Sport. The GHI shows you how. Parental control and payment PINs About your PINs There are two PINs: one for parental control and one for payments in BT Player. 99 a month from month 25. Parents can set filters that best suit their family’s needs from one of our 3 pre-defined filter levels – strict, moderate or light, or they can completely personalise the. #1 parental controls for all your kids’ mobile devices. To find out how to use it, just click on the dropdown for your Hub. If you do encounter slowdowns in your network, it can be caused by a misconfiguration in your network or on one of your devices. pausing the internet for your children during mealtimes or after bedtime). BT Broadband . 3MB/sec by a 10MB/sec margin, and its. 254 into a web browser, or simply click on our link. To get the fastest possible speed with the new Hub: unplug all your old broadband kit, including the old power plug, filters and Ethernet cables. Go to the URL of a proxy site. 50K+ Downloads Everyone info About this app arrow_forward Check in when you’re miles away Watch over your family, pets and home wherever you are. In addition, a Smart Router typically offers better range than a Smart Hub and can be used with any Internet Service. Download Link - Direct Download, Instant Download. Even if I specifically block a site like BBC (as a test) I can still access it on any device logged on to the home wifi network. Our guide tells you how to set up and use your hub, and also includes a troubleshooting section. Locked Out: BT Parental Controls can restrict access to certain sites at set times of day. Hi welcome to the community and thanks for posting, I'm sorry to see you're parental controls stopped working after you moved home. Manage everything from location tracking to. Type 192. 1. The practicality with 3 stroppy teenagers of getting to all of their devices (mix of Laptops, IPADS, Smart Phones) and installing Macafee. Help & supportParental controls and payment PINs About your PINs There are two PINs: one for parental control and one for payments in BT Player. 3. I have followed all of the recommended advice from BT and the community forum including restarting the hub, factory reset etc. Everything is going great but I can't set up BT Parental Controls or Web Protect. BT Smart Hub and Ultrafast Smart Hub - switch off access controls. It does have a "Pause All" feature, which will pause every device connected to the WHW network, but devices can't be excluded. Flexible and affordable sim only deals with no contract. Yup, using the MyBT app parents can pause the internet for. Alternatively, you may reset your hub using your Hub Manager: Navigate to your BT Business Hub Manager. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. To lock apps: Step 1 – From the Smart TV home menu, select Apps. 4. Trouble is, I can't see. Set up the Wireless Accces Point to have the same SSID and password as the SmartHub. But if you're having problems, you can try creating another wireless network by splitting your Hub's SSID. Hi @Abbasbot, welcome to the community and thanks for posting, you'll find access controls for your Smart Hub 2 in the My BT app. Free parental controls can be installed on smartphones, tablets and laptops to keep your kids safe when using these devices. This will open the Hub Manager. Slide the button to ‘Off’ in the BT Parental Controls section and your BT Parental Controls will be switched off. Tab across to profile > Settings. 1 4 Welcome to BT Broadband 3732 BT Smart Hub-B User Guide-SI v7 [2]. Coverage checker. From reading all the Q’s about this on this forum and the B. Press the Xbox home button. BT Smart Hub and Ultrafast Smart Hub - switch on access controls. Open the web browser on any device, preferably a PC or laptop, and type 192. Please would someone post the fix in words as an answer to this. Page 1 We’ve set light parental controls You can change these by logging in to Hold the power button down for ten Just reset your Mini Hub and you’ll be. 4. I'll bookmark this post and when I find out more information I will update this. BT Smart hub 2 parental controls. These filters will. Select Control wi-fi access for your devices to manage your screen time online. . 11078-BT - I'm assuming this is the latest since I got the SH2 2 weeks agoHi, I'm so sorry your parental controls have stopped working. BT Smart Hub; Parental control ; BT cloud storage ; BT speed promise or £20 paid back to you ; Ideal for a couple of devices to browse and stream ; BT Fibre 1 (BT superfast Fibre 1) Download speed ranges from 46 Mbps to 50 Mbps ; 39 stay fast guarantee ; Upload speed ranges from 8 Mbps to 9 Mbps ; Unlimited data usage ; BT Smart Hub; Parental. 4. Peel off and apply the pre-paid returns label on top of the original mailing bag label. . 24 month contract. BT Broadband Parental Controls information Type of guide Broadband & Mobile networks Features and Benefits BT Parental Controls allows you to restrict certain types of websites on all devices connected to the BT Smart Hub and when connected to a UK BT Wi-Fi hotspot using a BT ID. Let’s set up your TV Box and remote. Set up and use Parental Controls. How to get started: Plug in and switch on your Mini Hub and wait for it to connect to the 4G network. • BT Hub/SmartHubs 4, 5 and 6 (Scheduling on SmartHub 6 models) • CenturyLink models. The new BT Business Smart Hub 3 we installed keeps enabling DHCP every time a firmware update is installed. . Existing customer with a BT Hub. BT Employee. 3. . I’ve since upgraded to a Ubiquiti kit. From the app, click More then select Your wi-fi network. Keith_Beddoe. Controls & Settings guide. YouView from BT; TNT Sports on TV, Online player or App; TV Content including TNT Sports; Home phone & Mobile. Received a shiny new smart hub two weeks ago. Slide the button to Off in the BT. 254 in a web browser to open BT Hub Manager. Our network reaches over 99% of the UK, so we've got you covered. Plug the ethernet cable (which comes from the SmartHub 2 LAN port) into a Wireless Access Point like a TPLink wa901n (although ideally one that supports both 2. A factory reset is a ‘last resort’ option as you lose all updates that you’ve made to the hub including wireless network name and password updates. 08304-BT There’s no way to force the hub to update, but it should happen automatically at some point. Use your parental control PIN to control access to programmes with an age rating. Coverage checker. Get 3 months free broadband. You will either need to wait and see if this is fixed with a software update sometime in the future or you do as was suggested in message 9 most o The premium is £5. Our network reaches over 99% of the UK, so we've got you covered. Use your parental control PIN to control access to programmes with an age rating. You can then set up your BT Smart Hub. Impressively, the TP-Link Deco X60’s close-range performance was better even than the Netgear Orbi WiFi 6, the Deco X60 beating its top download speed of 60. I know you can get various parental control software for most devices but I honestly. BT Hub's WPS button - the quickest way to connect to wi-fi > 4) Up-to-date software. Press ‘Enter’. This will let you watch subscription channels like BT Sport or use catch-up services. Any change in your plan will be reflected on your next BT bill and if you downgrade your plan, you’ll get a pro-rated refund for any days not used. Tap Activate Parental Controls. 0 Ratings 7 REPLIES 7. ThatÕs why we include BT Parental Controls free with all our broadband packages. Select More Options > Content Restrictions > turn on Block Inappropriate Apps And Games and Block Inappropriate Websites. When i log ontoHi MysteryMan Whilst the Guest Wi-Fi does block anything illegal, it would not necessarily block what is deemed unsuitable. It might also be worth switching the Wi-Fi off on the iPhone and then back on again to make sure that it’s connected to the 2. 5. No Removable password card BT Smart Hub. A site is being blocked incorrectly by BT Parental Controls. The Account Holder needs to set up and maintain this service. Block websites and apps: This is a way to protect your. How to get started: Plug in and switch on your Mini Hub and wait for it to connect to the 4G network. How can I report this? I have BT Parental Controls turned on, but search engine results and images are inappropriate - why aren't these blocked? BT Parental Controls isn't blocking YouTube videos that could be deemed inappropriate. . (21 pages) Switch BT Home Hub 5 Information And Troubleshooting Manual. . Access Control on the new BT Smart Hub brookheather . Most new devices work well with dual-band wi-fi. Learn how to get the best wi-fi performance at home >. 31K subscribers. ) How to open the Hub Manager. But also let them know that they can talk to you to discuss why certain settings are in place. 5. Help & supportThanks , will give that a try and report back. BT Parental Controls and BT Web Protect are two separate products which protect against different types of online threats and you can have both services switched on and working at the same time. The only solution I can see is unplugging and hiding the BT hub overnight but this is a pain to remember to connect it each morning. @nathanrt thanks for posting and welcome to the community, to manage the access controls you need to follow these steps in the MyBT app. 2. Tap Devices in the bottom menu bar. The. I receive emails saying they are ac. BT Parental Controls allows you to restrict certain types of websites on all devices connected to the BT Smart Hub and when connected to a UK BT Wi-Fi hotspot using a BT ID. 1. See the diagram opposite. BT and other internet providers have made a commitment to the government to ask all of our customers to decide whether they want BT Parental Controls. Sadly he has found out that by simply turning the smart hub off and on disables the parental controls giving full access. This is usually found in your mobile settings. Smart Hub 2: available to BT Halo 2 customers who don’t already have one. I've seen this happen before when a Fibre upgrade has been delayed and it is due to a mismatch with our system records. (Make sure you’re connected to your home network. Bills & Packages; BT Groups. BT Smart Hub 2. Once you’ve clicked on the device, the following screen should appear. BT Parental Controls allows you to restrict certain types of websites on all devices connected to the BT Smart Hub and when connected to a UK BT Wi-Fi hotspot using a BT ID. indd 4 05/06/2017 14:43Hi, I was wondering if anybody could advise me on alternatives routers I can use with my service other than the Bt smart hub 2? The reason behind me wanting to use a different router is for better parental controls, the parental controls don’t really work for me right now 😐 as soon as the devices go off a new ip address is issued and my son is. BT Broadband guide Parental Controls information Type of guide Broadband & mobile networks Features and Benefits BT Parental Controls allows you to restrict certain types of websites on all devices connected to the BT Smart Hub and when connected to a UK BT Wi-Fi hotspot using a BT ID. Home phone & Mobile. Your Hub will be called something like BTHub6-ABCD. BT Smart Hub and Ultrafast Smart Hub - switch off access controls. My Smarthub keeps adding additional Mac addresses into the Access control page and then turning off all devices connected on wifi. The default PIN is 1234. Email; Billing. Distinguished Sage Mark as New; Bookmark; Subscribe;. Enter your admin password. 4 and 5 Ghz). BT Business Smart Hub Parental Controls not working. There are two kinds of PIN for BT TV. I have tried everything, help pages on BT. You may want to keep your Mini Hub plugged in to make. Advanced parental controls: Creating and managing separate Wi-Fi networks has limitations around number of networks and. Deco M9 Plus connects and controls all your smart home devices as a hub, no need for additional hub. Set time limits: This is a great way to make sure your kids aren’t spending too much time online. You can use any router you like as long it is the appropriate type for the service you have. To get the fastest possible speed with the new Hub: unplug all your old broadband kit, including the old power plug, filters and Ethernet cables. Visitors to our holiday home (Infinity/HH4) have suddenly started reporting seeing a Pop-Up when connecting a new device to the Homehub4 asking whether they want Parental Controls. 254 in the address bar. Includes BT Virus Protect and a BT. And to help protect your computers against viruses, spyware, phishing scams and other internet threats,. Re: BT Hub Blocking Access to a Website. To manage your settings, you need to log on to your BT account online. BT Parental Controls allows you to restrict certain types of websites on all devices connected to the BT Smart Hub and when connected to a UK BT Wi-Fi hotspot using a BT ID. I have done so a number of tim. These upgrades are sent to the Hub automatically over the internet, and add new features and important security fixes. Look for “DNS SETTINGS” or something similar – it may be set to “AUTO”. Scroll down to find the option for Manage Your Extras. 1. 02. com , so we can help you troubleshoot. To find out how to use it, just click on the dropdown for your Hub. How can I report this? I have BT Parental Controls turned on, but search engine results and images are inappropriate - why aren't these blocked? BT Parental Controls isn't blocking YouTube videos that could be deemed inappropriate.